Destination
Services


International Destination Services

Destination Services includes the personalized services of a local area consultant in the host location to support an employee’s individualized relocation program, along with our proprietary KnektD™ mobile app providing instant, accurate and compliant service management and reporting.

DECISION TRIP

Objective overview of the prospective location, including personalized research on individual candidate questions and concerns

PREVIEW TOUR

General area familiarization, cultural awareness, and overview of personal interests

AREA ORIENTATION

Overview of local area, including customized points of interest as requested by employee

RENTAL HOME FINDING ASSISTANCE

Orientation of local area highlights and home rental market, including sourcing an appropriate rental home or apartment

SETTLING-IN SUPPORT

Customized settling-in tasks such as local registration, bank account set-up, and driver’s license, and familiarization with daily life activities in the new city

SCHOOL AND CHILDCARE ORIENTATION

Familiarization with local schooling options and assistance with registration

DEPARTURE SUPPORT

Assistance with departure tasks and cancellations upon conclusion of assignment

REPATRIATION ASSISTANCE

Guided local area and housing orientation and update on cultural changes

Domestic Destination Services

Domestic destination services programs include both accompanied or unaccompanied service options to support the relocating employee in his/her rental home search.

ACCOMPANIED PROGRAM

A Chamness team member conducts a comprehensive needs assessment and overview of the rental market and works diligently to match the employee’s individual rental criteria and budget requirements to available housing options.

A local Chamness representative provides the employee with a customized, guided tour of selected properties, along with information related to reasonable and customary rental practices in the specific market area. Chamness provides on-going research support until a rental is identified, along with a standard review of the lease to identify key tenant responsibilities (i.e., lease term, deposit requirements and return stipulations, requirements for renter insurance, early termination of lease, maintenance cost limitations, landscaping responsibilities, etc.).

UNACCOMPANIED PROGRAM

The unaccompanied program provides a flexible option for smaller rental markets or situations in which the employee prefers to visit properties on his/her own.

A Chamness staff member conducts a comprehensive needs assessment and overview of the rental market and works diligently to match the employee’s individual rental criteria and budget requirements to available housing options. Once properties have been identified or viewing, the Chamness team member schedules appointments and provides the employee with an itinerary and contact information. Chamness provides on-going research support until a rental is identified, along with a standard review of the lease to identify key tenant responsibilities (i.e., lease term, deposit requirements and return stipulations, requirements for renter insurance, early termination of lease, maintenance cost limitations, landscaping responsibilities, etc.)

VIP Concierge Program

VIP Concierge Program is an enhanced, high-touch destination services program delivered by a certified Concierge Local Area Consultant. The program includes full-service home finding assistance, settling-in support, school and childcare orientation, along with the following executive-level services:

  • Hotel, car and airline travel arrangements
  • Property arrival set-up, including initial essential items tailored to the employee/family needs
  • Coordination and set-up of local utilities
  • Household set-up, including verification of smoke detectors and carbon monoxide alarms, child safety devices
  • Sourcing and coordination of specialty services such as handyman, pest control, lawn maintenance, pool maintenance, car/chauffeur service, in-home child care, cook, housekeeper
  • Interviews of school and childcare option, including a comprehensive comparison report
  • Completion of relevant paperwork for associated services (i.e., applications, registration forms)
  • Accompanied shopping at local grocery/market